Shipping Details

Thank you for shopping at Madhurishti. We are dedicated to delivering your handcrafted, anti-tarnish jewelry collections securely and efficiently. Below are the terms and conditions that constitute our Shipping & Delivery Policy.

1. Processing, Dispatch & Cancellations

  • All orders are meticulously inspected, beautifully packaged, and dispatched within 1–2 business days from Jaipur, Rajasthan.
  • Orders are not processed or shipped on Sundays or national holidays.
  • Cancellations Before Dispatch: If you wish to cancel an order, you can do so directly from your My Account > Orders dashboard prior to dispatch (while the status is “Processing”). Once an order has been handed over to our courier partner, it cannot be cancelled or recalled.
  • In the event of a high volume of orders, shipments may be delayed by a few days. If there is a significant delay in the shipment of your order, we will contact you immediately via email or WhatsApp.

2. Domestic Shipping (Within India)

  • We proudly offer reliable standard shipping across India.
  • Shipping Charges: Shipping is completely FREE on all domestic orders above ₹499/-. For orders below ₹499/-, a flat nominal shipping fee will be calculated and displayed at checkout.
  • Delivery Timeline: Once dispatched, standard domestic delivery typically takes 3–7 business days depending on your location.

3. International Shipping

  • Madhurishti offers global shipping so you can enjoy our handcrafted collections worldwide!
  • International shipping rates, estimated delivery timelines, and carrier options will be calculated at checkout based on your destination country.
  • Customs & Import Taxes: Please note that any customs duties, taxes, or import fees levied by the destination country are the sole responsibility of the customer.

4. Shipment Confirmation & Order Tracking

  • As soon as your package leaves our fulfillment facility, an automated shipment confirmation email containing your unique Tracking ID and courier link will be sent to you.
  • You can also track your active order’s journey directly from your My Account > Orders section.

5. Damaged or Lost Shipments

  • We take utmost care in secure, tamper-proof packaging to ensure your jewelry arrives in pristine condition.
  • If your package arrives physically damaged during transit, please take an unboxing photo or video and reach out to our support team within 48 hours of delivery through our Contact Us page so we can dispatch a fresh replacement item immediately.